Dr. Rich is amazing and so is her staff! From the minute you walk in the door they make you feel comfortable and welcome. My consultation was very informative and detailed. Dr. Rich went over all of my options, risks, and expected results. She answered all of my questions thoroughly. I was happy with my experience! My surgery went perfectly and I’m very happy with the results! I will be going to Dr. Rich again! My favorite part of my experience with Dr. Rich is the staff. Of course I’m ecstatic about my results from surgery, but her and her staff, make it a comfortable enjoyable experience. They don’t just walk you through all of the medical stuff and get you in and out. They interact with you and genuinely care about you. They are very thorough and make you understand all your options, risks and what your expected result will be. I’m so happy with my results and I will be going to Dr. Rich again in the future. If you are looking for a great surgeon who is down to earth, makes you feel welcome, comfortable, and has all female staff, then I strongly recommend Bayview Plastic Surgery.